Product Updates

December Improvements

What’s New‍

• You can now drag and drop columns to change quickly change the order.

• When submitting a support ticket from Close, you can now record a session to submit along with your ticket. This session recording would better track any errors that you be may be seeing. Please note it does not record any audio, so if you'd like to submit a video explanation to help our team assist you better, a tool like Loom would be better for that use case.

• Call recordings now automatically pause when you are no longer viewing the recording. Additionally, if a call is already playing and you start to play another call, only that call will play.
• Our ChatGPT plugin now has access to transcription summaries from calls and voicemails for teams using Call Assistant.
• You can now swipe between lead page tabs in the Close mobile app.
• We've added the ability to copy field text from any custom fields on your Custom Objects, similar to the options that currently exist on Lead, Contact, and Opportunity fields.

Bug Fixes

• SMS attachments will now send with the correct file name. This mostly impacted PDFs as they were sent with a generic application_1.pdf name before.