Changelog

Close.io product updates

Feb 21 2018
Improvement
Feb 21 2018
More options when transferring calls

Business users can now transfer calls to any of their verified external numbers, any group numbers in their organization or even a number entered on-the-fly.

Feb 12 2018
Improvement
Feb 12 2018
Reduced ring time option on Power Dialer

A new option on the Power Dialer allows you to reduce the time spent waiting for calls to be answered before moving onto the next Lead. This is useful for prioritizing human reach rates when you don't intend to leave voicemail messages.

Nov 16 2017
Improvement
Nov 16 2017
Delete email threads

Users can now delete an entire email thread in the lead activity feed with a single click.

Nov 14 2017
Improvement
Nov 14 2017
See phone numbers used in call activities

When hovering over call activity text on a lead page (e.g. “Call from [Contact Name]”), a tooltip now shows which phone numbers were used (for both sales rep and contact). We also show the phone number label (if one exists) and properly format international numbers.